PRIVACY POLICY

 

This Privacy Policy applies between you, the User of this Website and Susan King trading as Susan King Pilates & Pilates Hub, the owner and provider of this website.  

This Privacy Policy applies to the use of any and all Data collected by us or provided by you in relation to your use of the Website

Please read this Privacy Policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data.

Definitions

  • "I/Us/We" means Susan King trading as Susan King Pilates and Pilates Hub.

  • "You/Client/" means any person that is using this website or Pilates Hub

  • "T&C" means terms and conditions.

  • "Pilates/Session/Pilates Session/Pilates Class/Class" means all/any Pilates service offered at Pilates Hub

  • "Studio/Pilates Studio" means Pilates Hub

  • "Studio Apparatus" means Reformer, Cadillac, Wall Unit, High Low Combo Chair, Low chair, Spine corrector, Ladder Barrel, Arcs, Foot Corrector and small accessories

  • "Website" means www.susankingpilates.com.

References in the Privacy Policy to the singular will include the plural and vice versa and references to the masculine gender will include references to the feminine gender.

Susan King trading as Susan King Pilates and Pilates Hub reserves the right to change the Privacy Policy as required.

All changes will be published on this page of the website.

Your Personal Data

 

This policy applies to information collect about visitors to this website (www.susankingpilates.com), information collected when subscribing to this website, and information collected when you book any of Susan King Pilates & Pilates Hub services.  

What Information is collected?

Once you have made a booking with Susan King Pilates and Pilates Hub you will be asked to provide the following data...

Information collected through the Susan King Pilates & Pilates Hub  client details form (this is only completed once an actual booking has been made):

  • Name

  • Contact details including email address, telephone number, postal address

  • Date of birth

  • Health Information

How is this Information used?

Your contact information is required to process your booking with Susan King Pilates & Pilates Hub.  

Your email address and phone number may be used to communicate with you regarding your booking.

 

Communication will be between your email and susan@susankingpilates.com or your phone number and 07813813896.

Your contact information is used to contact you regarding any matter relating to your booking and the services provided by Susan King Pilates and Pilates Hub.  

 

If you have not already subscribed through the subscribe form on this website your email address will be added manually to the Susan King Pilates & Pilates Hub mailing list by Susan King for the purpose of sending you booking emails at the end of each term.  (This is an opt in box on the client details form)

You will not be sent any booking or marketing material through the post.  

 

Your address is used only to improve customer service e.g. if I need to cancel a session due to illness I can give you notice with consideration for how long you have to drive to get to the studio or If I have to cancel sessions due to weather e.g. I can advise you of snow cancellation with consideration to your proximity to the studio.

Your Health Information and date of birth are required to manage risk and safety issues inherent in all exercise systems. Permission will be requested to share this information e.g With a cover teacher if Susan King is ill and you choose to be taught by a cover teacher.  

 

Information Collected through our Subscribe Form (this is a form on this website)

  • email

  • Your Subscription preferences

  • Information regarding your reasons for doing Pilates and Interests in Pilates.

 

How is this Information used?

Your email will be used by Susan King trading as Susan King Pilates & Pilates Hub for Marketing purposes (see below for details)

Your Subscription preference will be used to ensure you only receive email marketing that is of interest to you.  

Using a check box, you pick whether you only want to subscribe to the mailing list of Susan King Pilates & Pilates Hub (this website) or whether you would also like to be added to the mailing list of Plain and Simple Pilates (a content marketing website i.e a Blog, owned by Susan King Pilates)

Your question responses regarding reasons for doing Pilates will be used for improving our products and services.

How do we use your details for Marketing? 

Your email address will be used for marketing in the following ways...

 

You are able to Unsubscribe at any time using the Unsubscribe facility on MailChimp

Is Data Sold or Shared?

 

Unless we are obliged or permitted by law to do so, your Personal Data will not be disclosed to or shared with third parties without your express permission.

Your data will never be sold to third parties.

Cookies

This website may place and access certain Cookies on your computer.  

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity.  They cannot be used to infect your computer with a virus or allow malicous code to run on your computer. 

Cookies cannot access any other information on your computer, so the privacy concerns relate to tracking of your sites you browse.

Information about Cookie Types can be found here

Susan King trading as Susan King Pilates & Pilates Hub uses Cookies to improve your experience of this website.  

On using this website you will be presented with both a 'pop up' and a message bar requesting your consent to set these Cookies.  By clicking 'got it' you are consenting to using these Cookies.  

By giving consent to the placing of Cookies you are enabling Susan King trading as Susan King Pilates & Pilates Hub to provide a better website experience and service.  

You may deny consent if you wish.  

 

You can set your browser not to accept Cookies or remove Cookies from your browser. However, in a few cases some of our website features may not function if you remove Cookies from your browser.

Protection of your information

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

Accessing, Updating & Correcting your information 

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to susan@susankingpilates.com 

We want to ensure that your personal information is accurate and up to date. Please contact susan@susankingpilates.com if any of the information that you have provided changes. 

Third Party Websites and services.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help develop our website and our services.

 

We may also provide such aggregate information to third parties.  

 

This Data will not include information that can be used to identify you.

Susan King trading as Susan King Pilates & Pilates Hub uses Google Analytics to monitor website statistics.  This service does not have access to any of the personal Data provided by you on this website.

Links to other websites

This website contains several links to other websites.

This Privacy Policy only applies only to the actions of Susan King trading as Susan King Pilates & Pilates Hub with respect to this website.  

 

It does not extend to any other website that can be accessed from this website including, but not limited to, all links provided to other websites and social media websites.  

When you follow any links to other websites you should ensure you read their own privacy policy.

Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.

Changes to Privacy Policy

All changes to the privacy policy will be posted on this page.

This Privacy Policy was last updated on 3rd April 2018.

How to contact us

If you would like to contact us with any queries or comments please send an email to susan@susankingpilates.com

SUSAN KING PILATES
PILATES HUB®

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Pilates Hub

Old Bakery Studios

Malpas Road

Truro

TR1 1QH